If you’re reading this blog right now, it’s probably not the first time you’ve heard about “digital” banking and creating mobile banking apps for your customers. But, all the buzz isn’t for nothing—the shift toward mobile and Internet banking is here to stay. And it’s not just the millennials who are to blame. Blame it on the Millennials … […]
Read More
For many small-business owners, community financial institutions offer a personalized loan experience, built on mutual trust. In fact, in a recent CSI survey, 53% of the 167 banking executives who responded stated that they anticipate growth in small-business loans in 2017. But despite the fact that small-business owners remain a significant percentage of their customer base, […]
Read More
They used to be the whiny, entitled generation that would not move out of their parents’ basements. But times have changed, and Millennials have evolved; no longer defined by avocado toast and Pokémon Go (though, let’s be honest, that’s still a fair portion of it). Rather, according to Pew Research, they are now the largest employee and consumer force in […]
Read More
As more and more consumers choose to conduct their banking on tablets, smartphones and other technologically advanced channels, many financial institutions are wondering what to do with the channel that started it all—the branch. Simply put, institutions cannot afford to rest on their laurels when it comes to branches. The time to make a change […]
Read More
Following the recently mandated implementation of EMV chips in debit and credit cards, criminals and financial institutions have desperately raced to adjust to the new digital payments environment. And while it’s true that EMV has proven effective against point-of-sale fraud, card-not-present (CNP) fraud is becoming a favorite of hackers hoping to gain access to consumers’ […]
Read More